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Cleanliness in the tertiary sector


Cleaning in the service sector is about maintenance of cleanliness in office spaces, educational establishments, co-working spaces, banks and other similar facilities. Cleaning protocols in the tertiary sector aim to provide a clean, safe, hygienic and pleasant working environment for employees, customers and visitors.

These tasks are most often performed outside of working hours to minimize interruptions.

It should be noted that cleaning services in the tertiary sector can be outsourced (nearly 80%) to specialized companies (cleaning companies) in commercial cleaning. This allows companies to focus on their core activities while ensuring a clean and pleasant working environment.

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Operating mode

Common areas such as lobbies, corridors, stairways, kitchens, meeting rooms and breakout areas should be cleaned regularly. This includes sweeping, vacuuming carpets or mopping floors, dusting surfaces, cleaning windows, emptying trash cans, etc.

Cleaning of common areas

Individual and group offices must be maintained to maintain a clean and orderly working environment. This may include cleaning desks, chairs, workstations, keyboards, computer screens, telephones, as well as dusting surfaces and mopping or vacuuming floors.

The advent of Open Space has certainly reduced surface areas but it has brought a new need for hygiene and more thorough cleaning, particularly since the COVID crisis.

Office cleaning

Sanitary facilities, such as toilets or sinks, must be cleaned and disinfected regularly, between 1 and 4 times a day, to guarantee a high level of hygiene. This includes cleaning toilet bowls, sinks, mirrors, faucets, refilling sanitary supplies, such as toilet paper, soaps, etc.

Sanitary maintenance

The proper collection and disposal of waste is an integral part of cleaning in the service sector. This involves the provision of appropriate bins and the regular emptying of waste, ensuring that it is sorted (sorting) and disposed of in accordance with waste management regulations.

Waste management

Some specific spaces in tertiary establishments may require special cleaning procedures. This may include cleaning kitchen and dining areas, storage areas, specific equipment, such as coffee machines, vending machines, etc. Some specific work environments require specialized cleaning, such as laboratories, computer rooms or clean rooms.

Cleaning of special surfaces

In offices and tertiary spaces it is common to find a variety of floor coverings such as tiles, linoleum, parquet or carpet. Cleaning and maintaining floors is an integral part of the work of maintenance workers.

Floor maintenance

Cleaning professionals must adhere to current health and safety standards, including using appropriate cleaning products and following safety protocols when using certain equipment.

Compliance with health and safety standards

It is important to note that each establishment may have its own specific cleaning protocols depending on its needs, size and operations. These protocols must be adapted to meet cleanliness and hygiene requirements, as well as local health and safety regulations.

The main objective of cleaning in the tertiary sector is to provide a healthy, comfortable and professional working environment for all occupants of the premises, thus contributing to their well-being and productivity.

CSR has become a major issue for head offices. Clients want to get involved in Sustainable Development, make it known to their employees and why not their partners.

The image of the company and its attractiveness for younger generations are at stake. If eco-labeled products were sufficient 10 years ago, this is no longer the case today.

To attract DETs, Work Environment Department, you need innovation with sometimes controlled, greener chemistry, here we are talking about Steam, Ozone or electrolyzed water.

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Some metrics

The toilets are cleaned between 1 and 4 times a day with the Red product produced by the Cleanea machine. 

Conversely, carpets can be maintained between 1 and 2 times per year (using the injection/extraction method).

At Cleanea, the advantage of our products is that they are VOC (Volatile Organic Compound) free and therefore have no effect on air quality, particularly in recent buildings where the air will circulate up to 8 times. before being renewed, hence the importance of not contaminating it. 

Cleaning during the day

Daytime cleaning in the service sector is an alternative approach where cleaning tasks are carried out during regular working hours.

It should be noted that the choice between daytime or after-hours cleaning depends on the specific preferences and needs of each business. Some organizations may prefer cleaning during the day to maximize visibility and interaction, while others may favor cleaning outside of working hours to minimize disruption.

Cleaning during the day has become a major issue for cleanliness in the tertiary sector; cleaning work is carried out during the company's opening hours.

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Visibility :

Daytime cleaning allows employees to see the cleaning work in progress, which can lead to a better appreciation of the effort put in by cleaning crews.

Direct communication:


When cleaning crews work during the day, they have the opportunity to interact directly with employees and address their specific cleaning needs.


Cleaning schedules can be adjusted based on business needs and activities. For example, high-traffic areas can be cleaned more often during peak times.

Cost reduction :

Daytime cleaning can help reduce costs associated with additional cleaning hours outside of regular working hours.

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Daytime cleaning can cause distractions for employees, especially when noisy or disruptive tasks are performed near work areas. It is important to minimize these disruptions as much as possible.


Careful planning and coordination is necessary to ensure that daytime cleaning does not interfere with regular business operations. This may require close communication between cleaning crews and employees.

Privacy and data security:


In some sensitive work environments, it may be necessary to take additional measures to protect information confidentiality and data security during daytime cleaning.

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