Cleanliness in the hotel industry The hotel industry is a very specific profession which is aimed at a demanding clientele, attentive to hygiene and cleanliness, so cleaning is an integral part of the activity and is most often carried out by internal teams. Housekeepers are equipped with a housekeeping cart that contains a vacuum cleaner, brooms, microfiber cloths and chemicals. These tools allow you to effectively clean different surfaces in rooms, from floors to windows to furniture. ​ Regarding chemistry, the cleaning products used in the hotel industry are carefully selected to ensure both optimal cleanliness and compliance with safety and hygiene standards. The cramped conditions of the bathrooms and certain rooms require the use of fume-free products that respect the health of users and customers. ​ These health issues and the necessary contribution to sustainable development have led many hotels to equip themselves with a Cleanea machine. ​ The Red disinfectant product, the Blue cleaning product and a complementary descaling gel meet all needs. ​ The Bleu product for floors, surfaces, sanitary facilities and exterior windows is specially formulated to eliminate common dirt while preserving the durability of the materials. The Rouge product for the bathroom, sanitary facilities and faucets guarantees impeccable hygiene and a level of shine rarely achieved. Specificities The hotel room cleaning process generally follows a well-defined protocol to ensure maximum consistency and efficiency. First of all, the maid ventilates the room by opening the windows to freshen the air. Next, bed linen, towels and other textiles are removed and replaced with clean items. The cleaning itself begins with the thorough dusting of all surfaces, including furniture, shelves, pictures and decorative items. Next, the floors are swept or vacuumed to remove debris, followed by a thorough washing with products suitable for the type of covering. Sanitary facilities, such as toilets, sinks and showers, are cleaned with the Rouge product to guarantee optimal hygiene. The use of several cloths is necessary to avoid cross-contamination, the pink color being dedicated to toilets. The windows are carefully cleaned with Bleu to provide stunning views through the windows, while the mirrors are wiped down after a spray of Rouge for an impeccable shine. Finally, the room is carefully tidied and prepared to welcome the next guests, ensuring that all amenities such as television, lamps and other appliances are working properly. As for equipment, you can expect the housekeepers to use a professional vacuum cleaner, 2 Blue and Red sprays, descaling gel, impregnated or non-impregnated microfiber headbands, microfiber cloths for dusting, buckets washing machines, trolleys for transporting bed linen and towels, etc. Operating mode It is important to note that room cleaning productivity can vary depending on several factors such as the size of the rooms, the level of complexity of cleaning required, the number of cleaning team members and their experience, as well as the specific standards of each hotel. For 2-star hotels, where rooms are generally simpler and smaller, a maid may indeed be able to clean around 15 to 18 rooms per day. However, for palaces, which often offer a level of luxury and many amenities, the cleaning process can be more complex and require more time. In these high-end establishments, a maid may clean approximately 8 to 10 rooms per day. These figures are general estimates and may vary depending on the factors mentioned above. Although not a direct productivity measure, guest satisfaction is essential to the hospitality industry. Positive guest reviews about the cleanliness and condition of rooms can be an indirect indicator of the effectiveness of the cleaning process. Quelques métriques

Propreté dans le tertiaire Here are some important aspects of cleaning in the tertiary sector: ​ Cleaning of common areas : Common areas such as lobbies, corridors, stairways, kitchens, meeting rooms and breakout areas should be cleaned regularly. This includes sweeping, vacuuming carpets or mopping floors, dusting surfaces, cleaning windows, emptying trash cans, etc. ​ Office cleaning : Individual and collective offices must be maintained to maintain a clean and orderly working environment. This may include cleaning desks, chairs, workstations, keyboards, computer screens, telephones, as well as dusting surfaces and mopping or vacuuming floors. The advent of Open Space has certainly reduced surface areas but it has brought a new need for hygiene and more thorough cleaning, particularly since the COVID crisis. ​ Sanitary maintenance : Sanitary facilities, such as toilets or sinks, must be cleaned and disinfected regularly, between 1 and 4 times a day, to guarantee a high level of hygiene. This includes cleaning toilet bowls, sinks, mirrors, faucets, refilling sanitary supplies, such as toilet paper, soaps, etc. ​ Waste management : The appropriate collection and disposal of waste is an integral part of cleaning in the service sector. This involves the provision of appropriate bins and the regular emptying of waste, ensuring that it is sorted (sorting) and disposed of in accordance with waste management regulations. ​ Cleaning of special surfaces : Certain specific spaces in tertiary establishments may require special cleaning procedures. This may include cleaning kitchen and dining areas, storage areas, specific equipment, such as coffee machines, vending machines, etc. Some specific work environments require specialized cleaning, such as laboratories, computer rooms or clean rooms. ​ Floor maintenance : In offices and tertiary spaces it is common to find a variety of floor coverings such as tiles, linoleum, parquet or carpet. Cleaning and maintaining floors is an integral part of the work of maintenance workers. ​ Compliance with health and safety standards : Cleaning professionals must adhere to current health and safety standards, including using appropriate cleaning products and following safety protocols when using certain equipment. ​​ Operating mode Le nettoyage dans les métiers du tertiaire concerne l'entretien et le maintien de la propreté dans les espaces de bureaux, les établissements d'enseignement, les espaces de coworking, les banques et autres installations similaires. Les protocoles de nettoyage dans le secteur tertiaire visent à offrir un environnement de travail propre, sûr, hygiénique et agréable pour les employés, les clients et les visiteurs. ​ Ces tâches sont le plus souvent effectuées en dehors des heures de travail pour minimiser les interruptions. ​ Il convient de noter que les services de nettoyage dans les métiers du tertiaire peuvent être externalisés (à près de 80%) à des entreprises spécialisées (entreprises de propreté) dans le nettoyage commercial. Cela permet aux entreprises de se concentrer sur leurs activités principales tout en assurant un environnement de travail propre et agréable. ​ Spécificités It is important to note that each establishment may have its own specific cleaning protocols depending on its needs, size and operations. These protocols must be adapted to meet cleanliness and hygiene requirements, as well as local health and safety regulations. ​ The main objective of cleaning in the tertiary sector is to provide a healthy, comfortable and professional working environment for all occupants of the premises, thus contributing to their well-being and productivity. ​ CSR has become a major issue for head offices. Clients want to get involved in Sustainable Development, make it known to their employees and why not their partners. ​ The image of the company and its attractiveness for younger generations are at stake. If eco-labeled products were enough 10 years ago, this is no longer the case today. ​ To attract DETs, Work Environment Department (and not general services), you need innovation with sometimes controlled, greener chemistry, here we are talking about Steam, Ozone or electrolyzed water. The toilets are cleaned between 1 and 4 times a day with the Red product produced by the Cleanea machine. Conversely, carpets can be maintained between 1 and 2 times per year (using the injection/extraction method). ​ At Cleanea, the advantage of our products is that they are VOC (Volatile Organic Compound) free and therefore have no effect on air quality, particularly in recent buildings where the air will circulate up to 8 times. before being renewed, hence the importance of not contaminating it. ​ Daytime cleaning in the service sector is an alternative approach where cleaning tasks are carried out during regular working hours. ​ This method has some advantages and considerations: Some metrics Distractions : Daytime cleaning can cause distractions for employees, especially when noisy or disruptive tasks are performed near work areas. It is important to minimize these disruptions as much as possible. ​ Coordination : Careful planning and coordination is necessary to ensure that daytime cleaning does not interfere with regular business operations. This may require close communication between cleaning crews and employees. ​ Privacy and data security : In some sensitive work environments, it may be necessary to take additional measures to protect information confidentiality and data security during daytime cleaning. Visibility : Daytime cleaning allows employees to see the cleaning work in progress, which can lead to a better appreciation of the effort put in by cleaning crews. ​ Direct communication : When cleaning crews work during the day, they have the opportunity to interact directly with employees and address their specific cleaning needs. ​ Flexibility : Cleaning schedules can be adjusted based on business needs and activities. For example, high-traffic areas can be cleaned more often during peak times. ​ Cost reduction : Daytime cleaning can help reduce costs associated with additional cleaning hours outside of regular working hours. Benefits : Considerations: It should be noted that the choice between daytime or after-hours cleaning depends on the specific preferences and needs of each business. ​ Some organizations may prefer cleaning during the day to maximize visibility and interaction, while others may favor cleaning outside of working hours to minimize disruption. ​ Cleaning during the day has become a major issue for cleanliness in the tertiary sector; cleaning work is carried out during the company's opening hours.